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Social Media Engagement

When users comment, react, or message your business on Facebook or Instagram, they’re telling you they’re interested. That’s why responding to messages and comments promptly is crucial for any business. We can manage social media engagement on your behalf by answering questions, keeping your pages active, and helping turn conversations into customers.

What We Do

Quick, friendly responses can be the difference between “maybe later” and a new customer. We check your social channels every weekday, ensuring nothing falls through the cracks. If there are any new comments or messages, we’ll respond on your behalf, keeping conversations moving in a positive direction. Unless something requires your immediate attention, you won’t be contacted, so you don’t need to live on your phone.

Who It’s Best For

  • Busy teams who miss messages or don’t have time to reply
  • Businesses who get regular enquiries through social media
  • Highly competitive industries, where timely responses matter
  • Brands who want a consistent, professional social media presence
Enquire Now

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Social media engagement is our team actively managing the conversations on your pages. That can include monitoring comments and messages, replying in a timely manner, reacting to comments, moderating spam, and hiding inappropriate content. The goal is to help people feel looked after, keep your pages responsive and professional, and ensure nothing falls through the cracks.

Quick, helpful replies build trust and help turn interest into enquiries. Engagement also keeps your pages feeling active (which matters to potential customers checking you out), reduces the risk of missed leads sitting in your inbox, and protects your brand by handling spam or negative comments in a calm, consistent way.

Don’t worry, we won’t guess. If a something needs your input (like technical details or policies), we’ll send it straight to you and ask for the right info, so we can reply accurately. If you like, we can also set clear guidelines up front for what we can answer on your behalf, and what should always be escalated to you.

Learn More with the Dubzz E-Newsletter

We publish monthly E-newsletters to help our clients and followers keep up-to-date with the latest digital marketing trends and strategies.  Subscribe today and keep learning with Dubzz.

Parking in the Rotorua CBD has changed, with the p Parking in the Rotorua CBD has changed, with the previous 15-minute parks directly outside our office now designated as permit-only parking.

Free parking can still be found nearby:
- Along Amohau Street outside KFC, Farmers and the skatepark
- On Eruera Street, behind Spotlight

Please allow extra time to find a park when visiting our office.
We’re saying goodbye to a much loved part of the D We’re saying goodbye to a much loved part of the Dubzz team.

Henry, our office dog and Motivator in Chief, has been by our side since he was 6 weeks old. He joined the team back in 2012, when we were still working out of Rachel’s home office, and has been part of the journey ever since.

Just shy of 14, he lived a long, happy life filled with walks, sticks, sunshine, and plenty of office visits. He made our days better in so many small ways.

We’ll miss you, Henry. 🐾
🎂 Happy Birthday, Julie! 🎂 Wishing you a lovely da 🎂 Happy Birthday, Julie! 🎂
Wishing you a lovely day and a wonderful year ahead. We hope you enjoy your snack basket!
🎉 Wishing a very Happy Birthday to our wonderful D 🎉 Wishing a very Happy Birthday to our wonderful Director, Rachel!

Your leadership, creativity, and genuine care for our team and clients are appreciated every day.

Thank you for all that you do, Rachel. We hope your day is full of joy, celebration, and, of course, cake! 🎂🎈
At Dubzz Digital Marketing, we work with businesse At Dubzz Digital Marketing, we work with businesses of all sizes to:

✔️ Design and develop custom websites
✔️ Improve Google rankings with SEO
✔️ Run strategic Google and Meta Ads campaigns
✔️ Provide digital marketing consulting and strategy development
✔️ Improve online performance with reporting, insights and optimisation
✔️ Deliver email campaigns that drive sales
✔️ Provide digital marketing training to upskill your team

We’re 100% NZ owned and operated, based in Rotorua.

Whether you don’t have the time, the in-house expertise, or just want better results from your marketing, we’re here to help. Click the link in our bio to visit our website and learn more.

Connect with Dubzz

07 346 2760
info@dubzz.co.nz
1304 Ranolf St, Rotorua 3010
Mon-Fri, 8am - 5pm
Dubzz Digital Marketing
@DubzzDigitalMarketing
@Dubzzdigital

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